DIAGNOSTIC PROCEDURES AND POLICIES
Diagnosis of your car is sometimes very simple and uncomplicated. Other times it is amazingly complex and frustrating. Costs can be very reasonable in most cases, but in a few can become costly. Training for our technicians, sophisticated (and expensive) diagnostic equipment, computer CD-ROM databases, and sophisticated tools are all required to get the job done right.
It is important to understand that all diagnostic fees are for the process of finding the problem and DO NOT include labor or parts to repair the problem.
We stand ready to meet your needs and look forward to repairing your vehicle. We welcome your questions and will provide a complete explanation for all of the technical issues which might arise.
All old parts are available for your inspection, and you may take most of them with you at no charge.
Some parts must be returned to our suppliers for remanufacturing, but you may have these too, for an additional charge.
There are four levels of diagnosis that may be required on your vehicle:
Simple Inspection and Driveway Testing
- Battery Test
- Inspect Belts & Hoses
- Simple Test Drive
- Test Fuses
MINIMUM FEE $30.00
Includes basic inspection and visual examination. Includes testing of one of the following systems of your vehicle.
- Alternator, Battery , Starter System
- Basic Electrical (lights, horn, signals, wipers)
- Cooling System
- Driveshaft and Axles
- Electric Cooling Fan
- Fluid Leaks
- Steering Linkage (tie rods, ball joints, box)
- Suspension (shocks, struts, tires, wheels)
- Transfer Cases
Computer Analysis & component Tests
MINIMUM FEE: 1-2 hours at $60.00/HR
This fee covers information retrieval from database, connection of diagnostic equipment to the vehicle, retrieval of trouble codes, and basic testing of computer components. This level three diagnostic is required for the following problems.
- Advanced Brake Systems
- Computer or Electronic Dashes
- Distributorless Ignition Testing
- Engine Stalling Problems
- No Start Conditions, not Battery Related
- Performance Problems
- “ABS” Light On
- “CHECK ENGINE” Light On
- “SERVICE ENGINE SOON” Light On
Advanced High Tech Diagnosis & Testing
MINIMUM FEE: 1-2 hours at $65.00/HR
Advanced testing procedures will be used after LEVEL THREE tests have been performed, and the problem has still not been located. We will notify you before proceeding with any LEVEL FOUR advanced testing. This level of testing will be sold to you in 1 to 2 hour increments. This level of diagnostics could be needed for tracing electrical shorts, bad grounds, pin testing of individual wires or testing of computer connections, components, and sensors